TERMS

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

USE LICENSE

1. Permission is granted to temporarily download one copy of the materials (information or software) on Indigo Media Group web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
1. modify or copy the materials;
2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
3. attempt to decompile or reverse engineer any software contained on Indigo Media Group web site;
4. remove any copyright or other proprietary notations from the materials; or
5. transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Indigo Media Group at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

DISCLAIMER

The materials on Indigo Media Group web site are provided “as is”. Indigo Media Group makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchant-ability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Indigo Media Group does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

LIMITATIONS

In no event shall Indigo Media Group or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Indigo Media Group Internet site, even if Indigo Media Group or an Indigo Media Group authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

REVISIONS AND ERRATA

The materials appearing on Indigo Media Group web site could include technical, typographical, or photographic errors. Indigo Media Group does not warrant that any of the materials on its web site are accurate, complete, or current. Indigo Media Group may make changes to the materials contained on its web site at any time without notice. Indigo Media Group does not, however, make any commitment to update the materials.

LINKS

Indigo Media Group has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Indigo Media Group of the site. Use of any such linked web site is at the user’s own risk.

SITE TERMS OF USE MODIFICATIONS

Indigo Media Group may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

GOVERNING LAW

Any claim relating to Indigo Media Group web site shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions.

 

We are committed to quality products and gaining your 100% satisfaction. We welcome feedback, both positive and negative as this will help us provide a better service and product. If we are not aware of a problem we can’t rectify it.

REFUNDS

In the unlikely event that you are not completely satisfied with your purchase, you may return it to the address below within 30 days of receipt and receive a free replacement or a full refund of the price of the product. Please write a return letter or e-mail giving your reasons. Shipping charges will not be refunded (unless your refund request is received by us within 7 days of your receipt of the purchased item).

Refunds are not available for studio sessions, parties or pre-approved custom items or digital downloads (see below).

CUSTOM PRODUCTS

For products where you have pre-approved a proof such as montages, website, online portfolio, albums and photo books, there are no refunds available on any such custom product order.

Custom products are made to order and cannot be returned or exchanged unless:

  • a manufacturer defect is evident and reported within 48 hours (2 working days) from the date it was received;
  • it was damaged during posting (a separate claim must be filed with the carrier and also must be reported within 48 hours after being received); or
  • there was a processing error when compared to the pre-approved proof.

DIGITAL FILE DOWNLOADS

For digital downloads there are no refunds available once they have been sent.  Should the download fail we will allow additional downloads free of charge.

INCORRECT FULFILMENT

If the wrong IMAGE is sent to you, or the documented order is incomplete, we will send the correct items to you free of charge.

RETURN ADDRESS
Please send returns to the following address:

Indigo Media Group Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

For your protection, we recommend that you use a recorded-delivery service.

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is defective.  As soon as we receive notice of your cancellation of the order, we will refund the relevant part of the purchase price for that item.

LEGAL RIGHTS
Please note that none of the above terms affect your legal rights under the Distance Selling Regulations. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity of the remainder.